Have Any Questions?
Check Out Our Best Cleaning Service FAQ Below!
Is signing a contract required?
No, you are not required to sign a formal contract. However, you will need to confirm the service by signing a confirmation letter, which states that you have read and agreed to our company policies and terms of service. You may cancel the service at any time, and Best Clean Service also reserves the right to cancel the service if necessary.
What cleaning products do you use?
We use professional and effective household cleaning products. Upon request, we can use eco-friendly, hypoallergenic, and also pet- and kid-safe.
Do I need to be home during the cleaning?
No, your presence is not required. The most important thing is to provide access to the home and leave any instructions if needed. We respect your privacy and take your safety seriously.
What is included in standard cleaning?
Dusting, floors, surfaces, kitchen (external cleaning), bathrooms, mirrors, and trash removal. A detailed list can be found in the House Cleaning Checklist section.
What is deep cleaning?
Deep cleaning is an enhanced type of cleaning that includes hard-to-reach areas, cleaning inside appliances upon request, tiles, shower cabins, cabinets, and more. A detailed list can be found in the House Cleaning Checklist section.
Do you provide post-renovation cleaning?
Yes, we offer post-renovation cleaning. This is a more thorough service that includes the removal of construction dust, glue, paint residues, and similar debris.
How long does the cleaning take?
The duration depends on the size of the space and the scope of work. We always provide an estimated time and the number of staff in advance.
Can I cancel or reschedule a cleaning?
Yes, just let us know at least 24 hours in advance, and we will reschedule or cancel your booking without any penalties.
How much does it cost?
The price depends on the size, condition, and type of cleaning. We offer a free estimate upon request.
Do I need to prepare anything before the cleaners arrive?
No, but if you clear personal items from surfaces, it will speed up the work and improve the quality.
Can I order cleaning for specific areas or only individual services?
Yes, you can choose cleaning for specific areas or order special services such as window cleaning, carpet cleaning, refrigerator cleaning, oven cleaning, and more.
How often should I schedule cleaning?
It depends on your needs. Many clients choose weekly, biweekly, or monthly cleanings. One-time deep cleanings are also available.
How can I pay for the services?
We accept cash, credit/debit cards, and bank transfers. All payment details are discussed when booking.
Do you offer a quality guarantee?
Yes, if you are not satisfied with the cleaning, we will fix any issues free of charge within a reasonable time frame of 1–3 days.
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